_ Welcome to the Eclipse Support Center !
The Eclipse Support Center is run by Poznan University of Technology in partnership with IBM.
The main purpose of this center is to provide Colaborative Lifecycle Solutions & Eclipse Elite Support to IBM customers from all around the world. The center is a part of the IBM Rational World Wide Support, spread along different locations and timezones to deliver top notch support. We are unique in delivering Eclipse-related support within entire IBM.
Our office delivers level 2/3 Eclipse support, which means that we perform problem analysis for the issues filed by our customers and also develop solutions for the Eclipse related problems. We give support and provide patches for IBM's customers.
From about three years, we are also responsible for troubleshooting customer issues with IBM Rational Software , in particular the Colaborative Lifecycle Solutions (CLM). CLM solutions became immediately cutting edge of IBM Rational portfolio and the number of companies using the product is still increasing each quarter.
We are tightly connected with the Institute of Computing Science at Poznań University of Technology. We also give lectures and evangelize and organize different trainings and events.
One of our Center's main goals is constant growth. We just want to be better at what we do every day!
Eclipse Support Center Team!